Terms & Conditions

1. The agreement

These Terms & Conditions (“Terms”) are a binding contract between you and Omega Trove LLC, a Florida limited liability company doing business as OmegaOps and Omega Trove Consulting (“Omega Trove”, “we”, “us”, “our”). They cover the omegaops.ai website, your subscription, the OmegaOps desktop software and its skills, and any related services (together, the “Service”).

The Terms incorporate our End-User License Agreement (“EULA”), Privacy Policy and Refund & Cancellation Policy. If the EULA and these Terms conflict about the software license itself, the EULA controls; on everything else, these Terms control.

You accept these Terms when you check the acceptance box at checkout, activate a license key, or use the Service, whichever happens first. If you do not agree, do not subscribe to or use the Service.

2. Eligibility

• You must be at least 18 years old and able to form a binding contract.
• If you subscribe on behalf of a company or other organisation, you confirm that you are authorised to bind it to these Terms, and “you” includes that organisation.
• You may not use the Service if you are barred from receiving it under the laws of the United States or any other applicable jurisdiction, including export-control and sanctions laws.

3. The service

OmegaOps is software for Windows that you install on your own computer. It connects an AI assistant that you choose and use under your own account with that assistant’s provider (for example Claude, ChatGPT or Gemini) to your browser and desktop applications, so the assistant can carry out tasks for you. Some skills run partly on our servers. We are not affiliated with, endorsed by or sponsored by Anthropic, OpenAI, Google, Adobe or any other third party whose products OmegaOps works with.

You need your own compatible computer, internet connection and AI assistant account, and you pay any fees those providers charge. We may add, change or remove features and skills as the product develops; if we remove a core feature you rely on, you may cancel and ask for a pro-rated refund of the unused part of a prepaid annual period.

4. Your license & account

• While your subscription is active and you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the software as set out in the EULA. Each subscription covers one active installation, bound to one device; moving to a new device may require re-activation.
• Your license key is the credential for your subscription. Keep it confidential. You are responsible for all activity carried out with your key or on your account, and you must tell us promptly at info@omegatrove.com if you believe it has been misused.
• Give us accurate contact and billing information and keep it up to date, so we can send you receipts and the notices these Terms promise.

5. Automation & third-party sites

OmegaOps operates websites, online accounts and applications on your instructions and as you. That puts responsibilities on you that we cannot carry for you:

• Third-party rules. Many websites and services restrict or prohibit automated access in their own terms. You are solely responsible for making sure that your use of OmegaOps with any site, account or application is permitted by that provider’s terms and by law. We do not grant you any right to use a third-party service, and we are not responsible if a third party limits, suspends or closes your account because of automated activity.
• Authority. Only connect accounts, data and applications that you own or are authorised to use, and only instruct the software to do what you are legally entitled to do yourself.
• Supervision. You remain in control and are responsible for supervising what the software does. Review actions that are important, costly or hard to reverse — such as payments, purchases, messages or posts sent in your name, deletions and changes to settings — before relying on them.
• Your actions. Anything the software does on your instructions is treated as done by you, including any contract, payment, message or publication.

6. AI assistants & output

OmegaOps carries out the instructions of an AI assistant supplied by a third party. AI systems can misunderstand instructions, make mistakes, act unpredictably or produce content that is inaccurate, incomplete, offensive or that infringes someone else’s rights. We do not control the AI assistant you use and we do not review or guarantee its output or actions.

You are responsible for checking any output and any action before relying on it. OmegaOps is a tool, not a substitute for professional legal, financial, medical, tax or other advice, and nothing it produces is advice from us.

7. Acceptable use

You agree not to use the Service, or let anyone else use it, to:

• break any law or regulation, or infringe or misappropriate anyone’s intellectual property, privacy or other rights;
• send spam or unsolicited bulk messages, commit fraud, impersonate anyone, or create fake accounts, reviews or engagement;
• access any system, account or data without authorisation, or bypass a security measure, rate limit, paywall or CAPTCHA of a third-party service;
• collect personal data about others unlawfully, or harass, stalk, threaten or harm anyone;
• distribute malware, or attack, overload or probe our infrastructure or anyone else’s;
• copy, decompile, reverse-engineer, resell, share or circumvent the license, activation or protection of the software, except to the extent the law expressly allows despite this restriction, or otherwise breach the EULA; or
• build or help build a competing product, or benchmark the Service for that purpose.

8. Subscription, billing & automatic renewal

• Plans and prices. We offer monthly and annual plans. The price, billing frequency, any introductory rate and how long it lasts, and applicable taxes are shown on our pricing page and on the checkout page before you pay. The price shown at checkout is the price that applies.
• Automatic renewal. Your subscription renews automatically at the end of each billing period — monthly or annually, depending on your plan — and we will charge the payment method you gave us at the start of each new period, at the then-current price for your plan, until you cancel. You agree to these recurring charges when you subscribe.
• Introductory prices. If you subscribe at an introductory rate, that rate applies only for the introductory period stated at checkout: your first 12 monthly billing periods on a monthly plan, or your first year on an annual plan. After that, your subscription renews at the regular price shown at checkout unless you cancel. We will email you before the first charge at the regular price.
• Renewal reminders. For annual plans, we will email you a reminder before each renewal, telling you the renewal date, the amount and how to cancel. We will also send any other reminders that the law where you live requires.
• Price changes. We may change our prices. We will email you notice of any change to what you pay before it takes effect, and in any case at least 7 days before the first charge at the new price. The new price applies from your next renewal after that notice, never to a period you have already paid for. If you do not want to pay the new price, you can cancel before it takes effect.
• Payment. Payments are processed by Stripe. We do not see or store your full card number. Fees are charged in U.S. dollars and are exclusive of any sales tax, VAT or similar taxes, which are added where required by law.
• Failed payments. If a payment fails, Stripe may retry it and we will email you. If payment cannot be collected after those retries, your subscription ends and the software stops working.
• Refunds. Refunds are governed by our Refund & Cancellation Policy, which includes a 14-day money-back guarantee on your first purchase of a plan. If you dispute a charge with your bank instead of contacting us, we may suspend your license while the dispute is open.

9. Cancelling

• How. You can cancel at any time, online, with Manage / cancel subscription — on your order confirmation page, from the link in every license and billing email we send you, or from our Support page — which opens your billing page provided by Stripe; cancelling there takes one click. You can also cancel by emailing info@omegatrove.com from the address on your account; we will confirm the cancellation by email.
• When it takes effect. Cancelling stops future renewals. Your subscription stays active until the end of the period you have already paid for, and you are not charged again. When that period ends, the license ends and the software stops working, normally within 48 hours.
• No partial-period refunds, except as our Refund & Cancellation Policy or the law provides.

10. Your data & content

You keep all rights to your data, files, accounts and the content you create with OmegaOps (“Your Content”). You give us only the limited, non-exclusive permission to process Your Content that we need to provide, secure and support the Service, as described in our Privacy Policy. You are responsible for having the rights and consents needed for any Your Content or third-party data you process with the Service.

If you send us suggestions or feedback, we may use them without restriction or payment to you.

11. Intellectual property

The Service — including the software, skills, website, documentation, and the OmegaOps and Omega Trove names and logos — is owned by Omega Trove LLC and its licensors and is protected by intellectual-property laws. It is licensed to you, not sold. All rights not expressly granted to you are reserved. Other product names and logos shown on our site belong to their respective owners and are used only to describe compatibility.

12. Third-party services

The Service works with third-party software, websites and AI assistants that we do not own or control, and uses Stripe for payments. Your use of those services is governed by their own terms and privacy policies. We are not responsible for them, for their availability, or for changes they make that affect how OmegaOps works with them.

13. Support, updates & availability

OmegaOps reports failed automation steps to us automatically so we can fix them, and we aim to email you when a fix ships, as described on our Support page. This is a described service, not a contractual guarantee: no response or resolution time is promised in these Terms, and nothing on the Support page forms part of this agreement. You can always reach a person at info@omegatrove.com.

We may update the software and skills from time to time, and some updates may be required to keep using the Service. We aim for high availability but do not guarantee that the Service will be uninterrupted, error-free, or compatible with every website, application or AI assistant, all of which can change without notice to us.

14. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE, ANY AI OUTPUT OR ANY AUTOMATED ACTION WILL BE ACCURATE, RELIABLE, SECURE OR MEET YOUR REQUIREMENTS.

Some jurisdictions do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) OMEGA TROVE LLC AND ITS MEMBERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, OR FOR ANY THIRD-PARTY ACCOUNT SUSPENSION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, such as liability for fraud or wilful misconduct, or for death or personal injury caused by negligence. If you are a consumer, you keep every right that consumer-protection law in your place of residence gives you and that cannot be waived by contract.

16. Indemnity

To the extent permitted by law, you will defend, indemnify and hold harmless Omega Trove LLC and its members, employees and contractors from any third-party claim, and any resulting loss, liability, damages, fine or reasonable legal fees, arising out of (a) your breach of these Terms or the EULA, (b) your violation of any law or third-party right or terms of service, or (c) any action the software takes on your instructions or on the instructions of an AI assistant you use with it. We will tell you promptly about any such claim and let you control its defence, but we may take part with our own counsel at our own cost.

17. Suspension & termination

• You may stop using the Service and cancel at any time, as described in section 9.
• We may suspend or end your access, with notice where reasonable, if you materially breach these Terms or the EULA, if your payment fails or is reversed, if we are required to by law, or if your use poses a security or legal risk to us or others. If we end your subscription without cause, we will refund the unused part of any prepaid period.
• When your subscription or license ends, your right to use the software ends and it stops working, normally within 48 hours. Sections 5, 6, 10 to 12, and 14 to 20 continue to apply after termination.

18. Governing law & disputes

• Talk to us first. Most problems are resolved quickly by email. Before starting any legal claim, please write to info@omegatrove.com describing the problem and what you want, and give us 30 days to try to resolve it.
• Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Florida, USA, and applicable U.S. federal law, without regard to conflict-of-law rules.
• Courts. Any dispute will be brought exclusively in the state or federal courts located in Orange County, Florida, and you and we consent to their jurisdiction. Either of us may instead bring an individual claim in a small-claims court with jurisdiction over it.
• Consumers. If you are a consumer, this section does not deprive you of the protection of the mandatory laws of your country or state of residence, or of any right to bring a claim in the courts where you live that those laws give you.

19. Changes to these terms

We may update these Terms, for example to reflect changes to the Service or the law. We will post the new version here and change the “Last updated” date. If a change is material, we will email you at least 30 days before it takes effect. A change does not apply to a dispute that arose before it. If you do not agree with a change, you may cancel before it takes effect; if you keep using the Service after that date, the updated Terms apply to you.

20. General

• Electronic notices. You agree that we may give you notices, receipts and other communications by email to the address on your account, and that these satisfy any requirement that they be in writing.
• Assignment. You may not transfer these Terms or your subscription without our written consent. We may transfer them in connection with a merger, acquisition or sale of assets, and will tell you if we do.
• Events beyond our control. We are not liable for delays or failures caused by events outside our reasonable control.
• Severability and waiver. If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a term is not a waiver of it.
• Entire agreement. These Terms, together with the documents they incorporate, are the entire agreement between you and us about the Service.
• Language. These Terms are written in English. If we provide a translation and it differs from the English version, the English version controls, except where the law requires otherwise.

21. Contact

Omega Trove LLC · 2431 Aloma Ave, Ste 124, Winter Park, FL 32792, USA
Email: info@omegatrove.com · Phone: (407) 978-6811